Return and Refund Policy

Last updated: August 11, 2021

Thank you for booking with

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for Hydrobike rentals only.

You must cancel at least 48 hours before your Hydrobike ride to receive a refund or reschedule your booking. Please read the 48 hour cancellation policy below or on the footer of

If you are unhappy with our service, please call 562-546-2493 or email


Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 48 hours before it is scheduled to take place, you will not be entitled to a refund. To avoid this, please provide cancellation notice at least 48 hours prior to your appointment. You can cancel or reschedule an appointment by emailing us at or calling 562-546-2493.